[GUIDE] How to Submit a Ticket Nov 08, 2016

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Hey, T-Dancer! Touch 3Claws is the best 3D Dancing Game! Find your couple here & dance with your friends in the dance floor! Listen to your favorite Korean Song & others, such as, Girls Generation, Big Bang, Super Junior, GOT7, 2NE1, EXO, and many more!! So, what are you waiting for? Come & Join us now in Touch 3Claws!  ٩(๑❛ワ❛๑)و

Touch 3Claws Support ticket is used to write a complaint or question addressed to 3Claws Support regarding a bug report, log-in problem, game related issues or other topics.

Where to Submit a Support 3Claws Ticket
To submit Touch 3Claws support ticket you need to access the following page:
http://support.3claws.com/  Once there, you have to log-in first, as shown below.

3Claws Customer Care

 

Click Submit a Ticket

Step 2

 

Choose TOUCH Department

3

Supporting screenshot files can also be attached to the ticket.

Step 4

Once you’ve done submitting the ticket, please wait 48 hours business day until we can do help to solve or answer your problems.Below is a list of recommendations to take into account when elaborating the ticket:

DO:
Use polite and respectful wording addressing to 3Claws Support.
Use appropriate punctuation and spelling.
Be concise and only add information and screenshot that you deem important in your case.
Inspect your ticket for typos or the details and or incomplete evidence.

DO NOT:
Use racist, discriminatory or insulting language towards the any other person involved regardless of the gravity of your situation.
Useexcessive pleading
Add irrelevant or redundant information.
Include personal 3Claws account information such as password. *e-mail and username are OK for evidence purpose*
Overuse punctuation marks, especially the exclamation mark.

So T-Dancer I really hope that it might helps you ^_^
Have a good day and happy gaming!

Find your true love here, dance, and Keep in Touch!!

Touch Online International - Be a Superstar!

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