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[GUIDE] Connection Problem ~ Tracert May 23, 2017

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Hey, T-Dancer!! Touch 3Claws is the best 3D Dancing Game! Find your couple here & dance with your friends in the dance floor! Listen to your favorite Korean Song & others, such as, Girls Generation, Big Bang, Super Junior, GOT7, 2NE1, EXO, and many more!! So, what are you waiting for? Come & Join us now in Touch 3Claws! ✧٩(•́⌄•́๑)

Connection Problem - Tracert 

After update, some of you having a trouble to login and usually stuck at 54%. Usually we will asked you to follow this “Forever Loading – Guide”. But when you follow that guide and it didnt works. We will check manually with our Technical Team. It will takes 3-4 Days to check it. This things happened because of the connection problem between your Internet Provider to our Server. We are sorry to all of you who experienced this unpleasant problem. But we will try our best to fixed it.

Now, For your information our first diagnose is there is connection trouble, for now please follow our instruction to give us more information about your problem

1. Please Restart Your PC first
2. Turn off all firewall and antivirus for a moment
3. Please tracert to and please wait until the tracert finish and take the screenshot for the tracert result
4. Please ping to and please wait for a moment and also take the screenshot
5. Please tell us your IP and your location, you can check your IP here

  1.  Click Windows Button
  2.  Type “CMD” and click enter
  3.  After that type “Tracert″
    You may have to wait up to a minute or more for the test to complete. It will generate a list of the connections along the way and some information about the speed of the steps along the waytr0
  4. After you see “Tracert Complete”, Please Take a Screenshot of it and Send it to Touch International Facebook Messenger or Submit Ticket to GM(s)


  1. Double-click the Hard Drive icon and navigate to Applications > Utilities.
  2. Click “Network Utility”
  3. Click the Traceroute tab and type “″
  4. After that click Trace and Wait until its complete
  5. After  the Tracert is  Complete, Please Take a Screenshot of it and Send it to Touch International Facebook Messenger or Submit Ticket to GM(s)

Find your true love here, dance, and Keep in Touch!!

Touch Online International - Be a Superstar!


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